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Front Office Supervisor

Descrizione della società

Hospitality structure based in Italy (Turin)

Specifiche della posizione:

    The role
    • Courteously and accurately answers inquiries from potential guests and accepts hotel reservations

    • Ensure Outstanding customer care at all times
    • Maintains a friendly, cheerful and courteous behaviour at all times
    • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns
    • Supervise daily shift process
    • Supervise all team members adhere to standard operating procedures
    • Train and help new front desk employees
    The candidate:
    • 3+ years of related experience in the hotel industry or customer service
    • Able to speak 2/3 languages
    • effective communicator who can provide information and respond to groups of managers, coworkers, vendors, and customers
    • Must be available to work weekends and holidays
    • Administration skills (basic computer skills are necessary)
    • The ability to work flexible days and hours
    • Comfortable interacting with many types of personalities
    • Multitaking working personality, problem solver, able to take quick decisions

In breve
  • Contratto:

  • Retribuzione:

    La retribuzione sarà commisurata all’esperienza maturata dal candidato.